Transportation Feedback

Transportation Feedback

The CommuterChoice office regularly communicates with transportation stakeholders and can work on your behalf to advocate for improved transportation networks. 

If this is an urgent or time sensitive matter, please contact the relevent agency directly: 

          MBTA: 1.800.392.6100 Customer Support
          Hubway: 1.855.948.2929 customerservice@thehubway.com
          Zipcar: 1.866.494.7227 info@zipcar.com 
          Harvard Shuttle: 617.495.0400 shuttle@harvard.edu
          Harvard Parking: 617.496.7827 parking@harvard.edu
          Harvard University Police Department: 617.495.1212 Contact Form

Feedback Form:

Questions with an asterisk (*) indicate a required field, all other fields are optional. 

    HARVARD SHUTTLE: Please provide any information such as vehicle number, license plate number, route name, or if the vehicle was a larger transit bus or smaller cutaway van to help us identify the vehicle

    Date and Time of Travel/Incident (if applicable)

    Approximate Location of Travel/Incident (if applicable)

    Please provide feedback details

    Name

    Phone

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