# Daytime Van Service ## expand\_more ## Evening Van - Accessible ![Exclamation point within yellow triangle](/sites/g/files/omnuum12016/files/styles/hwp_1_1__100x100_scale/public/2024-06/Alert_Icon.png?itok=btR6xaih) There have been updates made to the ‘Harvard Van’ application regarding the use of the evening van. If you are eligible for Daytime Van, you currently receive priority on Evening Van and receive door to door service during the Evening Van hours. This function is currently active and available for all eligible users. To continue to use this priority, please make sure you select the ‘new’ Evening Van – Accessible, option when switching between service hours. No aspect of the service is changing, just how you book! Please contact or call 617-495-0400 for any assistance. --- ## Customer Service, Safety & Inclusive Excellence ### Mission The mission of the Daytime Van is to provide transportation services for enrolled students as well as current faculty, staff, and researchers. Services are available only for eligible riders who, because of disability, are unable to use the university’s regular, ADA-compliant shuttles. ### Scope of Services On demand or pre-booked rides- based on availability- provided for transportation to academic and campus events, student services, for university business, from Harvard faculty and staff parking locations to the workplace, and for Harvard-sponsored programming. Priority for rides is reserved for Harvard students. Eligible riders must be approved by the university. Eligible riders must also be able to independently board and deboard the van. \**Rides are limited to travel for University-related business and programming within the* [*service map boundaries*](https://transportation.harvard.edu/sites/g/files/omnuum12016/files/2025-02/Weekday%20Mornings%20%26%20Afternoons%20for%20website%20Landscape%20%284%29.pdf) *(i.e., all pick-up and drop-off locations must be Harvard-operated addresses or residences of approved riders that are within map boundaries).* \* *Riders who require assistance with boarding/deboarding may utilize a PCA or companion rider. Riders who use mobility devices may use the wheelchair lift to board/deboard.* ## How to Request Access Harvard students who wish to request use of the Daytime Van as a reasonable transportation accommodation should contact their [Local Disability Coordinator (LDC)](https://accessibility.harvard.edu/student-coordinators). Local Disability Coordinators (LDCs) work with the Harvard community to support student accessibility needs. Harvard faculty, staff, researchers and all others who wish to request use of the Daytime Van should contact University Disability Resources (UDR) at or 617-495-1859/TTY: 617-496-0466. For more information, please visit [University Disability Resources (UDR)](https://accessibility.harvard.edu/parking-transportation). ## Ride Scheduling & Questions The Daytime Van operates from 8:00 a.m. to 7:00 p.m. Monday through Friday, and 12:30 p.m. to 7:00 p.m. on Saturday and Sunday, with reduced hours during the summer months and recess periods. The Daytime Van scheduling app is [available for download for iOS and Android](https://prod-transportation.drupalsites.harvard.edu/resource/harvard-van). Please call (617) 495-0400 or email [vanservices@harvard.edu ](mailto:vanservices@harvard.edu)for more information or to request assistance in scheduling a ride. ## MBTA & The Ride Information regarding the MBTA’s accessibility services and *The Ride*- a community paratransit service- can be found at [MBTA Public Transportation & Accessibility.](https://mbta.com/accessibility) ## Web Portal We are excited to announce that a web portal has been added for the Daytime Van Service allowing for easy access to the booking platform. [ Visit the Web Portal arrow\_circle\_right ](https://hrvdaytime.app.ridewithvia.com//home)