#  Harvard Transit: Shuttle Survey 

 





Authorized trip counters will be on site gathering ridership information from February 11-12th, 2026. Your input is essential!



 

February 05, 2026

 

 

Harvard Transit is launching a year-long initiative to review Harvard Shuttle ridership. As part of this effort, we’ll be conducting brief on-site surveys to better understand how our shuttles are used by students, faculty, staff, residents, and community members.

   ![Harvard shuttle driving through Harvard Square](/sites/g/files/omnuum12016/files/styles/hwp_1_1__720x720_scale/public/2025-11/Electric%20Shuttle.jpg?itok=0cOwc7xU) 

 



 

 

 

##  Details 

- Trip counters from VHB, a transportation planning firm, in collaboration with Harvard University Planning and Design and Harvard Transportation Services, will be at select shuttle stops and on board the shuttles, from February 11-12th, 2026, to collect responses. They are trained to respect your privacy and keep the process quick and simple.
- You’ll be asked three quick questions:
    - What is your affiliation? (e.g. Student, Working Group, Community Member)
    - What is the purpose of your ride? (e.g. Academics, Business, Pleasure)
    - What is your final shuttle stop destination?
- **The trip counters will not collect names, contact details, or any personally identifiable information.** The survey is anonymous and used solely to understand our ridership.
- Trip counters will be identified in VHB safety vests.
- Participation is voluntary, but we encourage it! If you encounter a trip counter more than once while riding the shuttle, please participate if you can. We are collecting data for the **total number of trips**, not trips per person.