Meet the Team
Our Mission
We are transportation and customer service professionals, committed to providing safe, reliable, and innovative solutions to the Harvard community. We operate in a sustainable, transparent, and fiscally responsible manner, delivering the following services:
- CommuterChoice
- Fleet Management
- Mail & Distribution
- Parking
- Transit
- The Campus Service Center
We proudly serve Harvard’s faculty, staff, students, and thousands of guests each year, helping to connect the Cambridge, Allston, and Longwood campuses and foster a unified Harvard community. We strive to be flexible and responsive to the community’s evolving needs.
Managing Director
Betsy Shortell
betsy_shortell@harvard.eduManaging Director, Transportation & The Campus Service Center
Leadership Team
Campus Service Center
CommuterChoice
Mail Services Administration
Parking Services Administration
Transit and Fleet Administration